Buying Guide & Procedure
Step 1 – Inquire
It’s free to ask/inquire thru text/call/chat about the house, payment, terms, requirements and the required income. We will be asking you about your monthly salary so that we’ll know if the bank required income is met or not. If it’s not sufficient, we’ll know how to help you.
Step 2 – Site Visit
As a sign of good faith as your Agent, we always suggest that you visit the actual location and check the house model to avoid future misunderstanding. We always provide FREE tripping vehicle services to fetch you at our designated meet-up location.
Step 3: Reservation Process
Once you decide, fill up Buyer’s Information Form and pay the reservation fee. Your payment guarantees the unit is yours for 30 – 45 days.
Step 4 – Down Payment Period
Pay your 1st down payment within 30 days after you reserve. Follow the monthly payment schedule given to you during reservation.
Step 5: Bank or Inhouse Amortization
After paying the full down payment, your loan will be process with the bank. Once your loan is approved, you’ll sign Bank documents, then your monthly amortization with the Bank will start after one month.
Step 6: Loan Process & Requirements
The developer will process your loan during down payment period. Therefore, it is important that all required documents are submitted within 60 days. There are no bank and hidden charges, no move-in fees. No Broker’s fee.
Step 7: House Inspection
After full down payment is paid and your loan is takeout by the bank, you will receive notification for the house inspection and schedule. We guarantee you of our assistance in your inspection period.
Step 8: House Turnover & Move-In
After inspection process, you can now accept the house and bring-in your things and belongings.
Follow-ups and Updates
For Profriends housing projects, you may email Customer Service to ask any of the following:
- Check your lacking documents or requirements
- Wants to change Due Date – can only request once. Admin Fee: Php100.00
- Wants to change unit or ownership – must be done within 120 days from reservation date. Transfer Fee: Php3,000.00
- Hold Check Request – must submit request 10 working days before due date. Holding Fee: Php100.00
- Verify Payments or request a payment ledger.
- You may submit by scan email your ID, cedula & passport.
- Follow-up status of bank loan application.
- Wants to know status of house construction.
- Update on house turn-over schedule or move-in date.
- House Inspection Date or request a Certificate For Inspection (CFI)
- Other matters you want to know the current status.
Note:
- Unit ID – Always indicate your Unit ID (Block & Lot of your house) in all emails sent to Profriends.
- Accepted Signatories – Only signature / emails of Buyers or their Atty-in-Fact (SPA) are allowed/accepted.
- Request Approval – Request approval may take 2-4 weeks.
- Send Us Copy – Please don’t forget to send us copy of your email for future references.
Profriends Customer Service
Email: customerservice@profriends.com
Telephone Landline No.: (632) 727-7000
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